Understand the importance of patient experience and how it differs from satisfaction. Learn about an overall approach to improving patient experience.
Using patient experience for continuous quality improvement
- Chronic disease management and MBS numbers
- General practice nurse orientation
- Coordination of care and service navigation
- Health of the older person
- Strategic planning
- Using patient experience for continuous quality improvement
- Health Assessments: 75 + Years
- Hepatitis C: your role as a primary care nurse part 1
- Hepatitis C: your role as a primary care nurse part 2
- Sterilisation
- Triage
- Vaccine and Cold Chain Management
- The Reception role in General Practice
- Safety in General Practice
- Quality Improvement
- Infection Prevention and Control
- Coronavirus disease (COVID-19): Practical measures for general practice
- Introduction to immunisation for general practice nurses
- Recalls and reminders in general practice
- Carer Awareness in General Practice
- Tips and strategies in using technology for mental health consultations
- Lung Cancer – Diagnosis to survivorship: what’s new for GPs?
- Health Assessments: 45-49 and 40-49 year old